ASATA has called on its members and the general public to remain calm following the announcement of the first case of Coronavirus in South Africa.
“We urge travellers to share only information that has been confirmed by an official source like the National Institute of Communicable Diseases (NICD), World Health Organization (WHO) or ASATA, as there is a lot of fake news currently doing the rounds,” says Otto de Vries, CEO ASATA.
The World Health Organisation has released its latest Situation Report, Report 45. Highlights of the report include: *Five new countries/territories/areas (Bosnia and Herzegovina, Gibraltar, Hungary, Slovenia, and occupied Palestinian territory) have reported cases of COVID-19 in the past 24 hours. *In anticipation for an increase in the number of COVID-19 cases, the SouthEast Asia Region
Assistance will be provided to all ticketed passengers holding a South African Airways Ticket (only). Customers should refer to the issuing office for assistance. Customers who have booked through a travel agent should contact their travel agent directly. Customers who have booked their ticket through an SAA contact centre or website should contact the Johannesburg Call Centre on +27 (0) 11 978 1111 or 0861 606 606.